User Support
Troubleshoot computers, applications and account issues remotely or onsite.
Managed services
Managed IT
We handle support requests, device maintenance, accounts and Microsoft 365 or Google Workspace administration. Your staff has a place to turn for everyday IT problems.
When to call us
- New employees need accounts and ready-to-use computers.
- The same IT issues keep interrupting staff.
- Updates, monitoring or backups need consistent attention.
What this covers
Help for staff, plus the maintenance behind it.
New managed IT work starts with a full audit of your computers, network and other IT systems. We use that review to identify what needs attention and what ongoing support should cover.
Device Care
Monitor computers, handle updates and patching, and keep track of the equipment in service.
Microsoft 365 & Google Workspace
Set up email, accounts and permissions in either platform, then handle changes as staff join or leave.
Backup and Recovery Review
Review image-based backups of whole systems and file-level backups of working documents. Check retention, offsite copies and restore tests against a 3-2-1 plan: three copies, two types of storage and one offsite.
IT Risk Audits
Review devices, accounts, vendors and critical systems. Identify weak spots and prioritize the changes that reduce downtime or exposure.
AI Risk Audits
Look at the AI tools your team uses, what company data goes into them, who has access and how vendors handle that data. Set clear rules for safer use.
What to expect
Support for one location or twenty.
We help with staff requests, devices, accounts and network issues across one office or several. Your team has one place to call as locations change.
Let's talk
Tell us what your team needs help with.
Tell us how many people and locations you support, what keeps going wrong and what you want us to manage.